Cancellation & Refund Terms -D'Vows Weddings & Events UAE
At D’Vows Weddings & Events UAE, we value transparency and fairness. By booking our services, you acknowledge and agree to the following terms:
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1. Civil Weddings, Muslim Nikah Packages & Other Service (UAE & Georgia)
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All packages are non-refundable. This applies once the booking is confirmed, as legal processes, administrative costs, and governmental fees are immediately incurred.
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Deposits and payments secure your booking and are considered earned once paid.
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2. Full Wedding Planning & Event Planning Services (UAE & Georgia)
Deposits
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A non-refundable deposit is required to secure your date. This deposit is retained under all circumstances.
Cancellations by Client
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More than 90 days before the event: Only the deposit is retained.
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Within 90 days of the event: 75% of the total contracted fee is due.
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Within 30 days of the event: 100% of the total contracted fee is due.
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All payments already made will be applied toward the applicable fees. By signing the contract, clients acknowledge these terms and agree to pay the amounts due according to the schedule.
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Cancellations by D’Vows Weddings & Events UAE
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If we must cancel, you will receive a full refund of all amounts paid, except for any costs already incurred with vendors or suppliers (proof will be provided).
Force Majeure (Events Beyond Control)
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In case of unforeseeable circumstances (e.g., natural disasters, government restrictions), we will work with you to reschedule your event. Refunds may be adjusted based on non-recoverable vendor costs.
3. Rescheduling
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You may reschedule your service date within the same calendar year, subject to vendor availability.
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Wedding date rescheduling is allowed without extra cost, depending on court availability for Civil or Muslim (Nikah) weddings.
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